This video stems from the deeply saddening stories and images we see about neglect of the elderly, those who are living with a disability, and children and young people who could not be safely cared for at home.

Transcript

This is a message for those who provide care and support to the most vulnerable members of our community. This includes the elderly, people who are living with a disability, and children and young people who could not safely be cared for at home.

If you provide support or care to any of these vulnerable members of our community, or have oversight of people who do, I’d like you to remember this. Care and support fulfills the most basic need humans have for survival, human connection.

Connecting with the recipient of your service in your words, in your actions, and in your outward and expressed emotions is not just an ethical responsibility. It is more important than that.

You are performing a role that sustains life and gives it meaning.

So when delivering this vital service to our most vulnerable, ask yourself this one question:

What is the experience right here, right now, of this person I’m providing care and support to?

Respond to their experience. You will have made their day and supported them to feel like their life has meaning.